Since I don’t know what the story is about, I can only infer that this is from Witcher 3 where you hunt for the ghost of the well. Children and the man were consumed by the ghost.
she asked that what was wrong with me.
Explanation:
needs more context I don't know the situation he's going through
Answer:
Impudence's meaning is not showing due respect for another person; impertinent, insolent. I highly doubt that a person who is impudent with others could ever cool off a tense situation. They would have to change their attitude towards others to be able to calm down.
For example, "the student is being impudent with his teacher".