The correct answer is: Option D. Good readers use textual features to help them read business documents.
Textual features are components that are inserted in a text with the objective of organizing it and make it easy to comprehend for readers. Such features include titles, headings, bold words, labeled diagrams, and pictures.
Although business documents may not include all of these components as reports and books do, textual features help the reader identify with clarity all of the key elements within the text.
