I would describe it as talking to a sister or brother and is some cases where you really need help or feel down, a teacher or a like a helper of some kind helping you to feel better.
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Hope this helps! I did the best I could to understand it.
There are many options. You can talk to your friends, teacher, or counselor about it. Most likely your friends tho. It also kind of depends on the problem, but if you tell your friends about, it will be easier because you have someone to be there for youExplanation:
