<span>A. They are overjoyed</span>
The manager would say or act in an assortment of ways to make for a more positive experience. Firstly in order to avoid complaints, the manager could give a brief outline on their services they provide so the clientele doesn't have a false expectation. Secondly, a detailed summary of what the client wants (maybe even ask for reference photos!) Could be asked by the manager and specifically pick the cosmetologist that is the most skilled in that area or ask the client if they prefer someone specific maybe someone they have a good running rapport with. Hope this helped !
Answer:
Sowerberry is an undertaker who once took Oliver into his service. He was a tall thin man , dressed always in black, as suited his trade. Mr Sowerberry and his wife were both unkind to Oliver. Mr. Sowerberry treated Oliver nicely because he knew that the boy is a good asset for funeral due to Oliver's melancholy countenance. However, his other apprentice, Noah Claypole and his maidservant, Charlotte, hate Oliver because they were jealous of him when Oliver was promoted.Oliver was angry and attacked Noah.
Which element of fiction dominates the passage above?
A- characterization of the narrator
B-development of the plot
C- illustration of the setting
D- advance
That correct answer is: A: Characterization of the narrator
