<span>A. Connecticut Community College</span>
Producers often pass along price increases to customer.
Answer:
D) normative control
Explanation:
In business, normative controls refers to the practice of managing human resources using actions that shape their behavior. This type of approach focuses on behavior standards or norms more than on actual written policies. Sometimes the norms can even be informal, but that doesn't mean that they are less important.
In this case, Curtis pays a lot of attention to how his employees treat their customers and trains them to do it a certain way that he considers to be effective.
Answer:
The correct answer is stage of development.
Explanation:
Leadership is a process, not a punctual act. A person does not go from having little impact on others to having a great influence from one day to another, it takes an evolution and especially the necessary step through the 4 stages of leadership.
When we analyze the different types of leaders that have an impact, we realize what kind of steps they have taken to get there, what different phases they have had to go through and what their evolution has been. This model helps us to contextualize the place in which a person is and what the next steps would be to improve their leadership capacity.
Stage I. Depend on other people
Stage II: Individual and independent contribution
Stage III Contribution through others
Stage IV: Leadership through a vision