Question

Rebecca completed work on a computer and is verifying the functionality of the system when she finds a new problem. This problem is not urgent and can be easily fixed. The policy at Rebecca’s company is that all problems need to be reported and given a priority code before they can be assigned to someone.What should Rebecca do about this new problem?a. Report the new problem.b. Troubleshoot the new problem.c. Ignore the new problem.d. Determine whether fixing the first problem caused the second problem.

Answer 1

Rebecca should Determine whether fixing the first problem caused the second problem.

d. Determine whether fixing the first problem caused the second problem.

Explanation:

Rebecca completed work on the computer and is verifying the functionality of the system when she finds a new problem.

Keeping in mind the fact that Rebecca's company's policy is that all problems need to be reported and given a priority code before they can be assigned to someone, she should go ahead and determine whether fixing the first problem caused the second problem to arise.

Although the company's policy does not approve of this, before reporting a problem she should check whether the problem is worth the effort. As mentioned, the problem is not urgent and can easily be fixed, she should go ahead with this option.