The correct option is this: THE FIRST EXCERPT ILLUSTRATES AN INTERNAL CONFLICT WHILE THE SECOND ILLUSTRATES AN EXTERNAL CONFLICT.
Internal conflict refers to the internal struggle that one experiences as a result of an event that happens to one. It arises when what has happened is not agreeable to the character concerned. External conflict on the other hand has to do with a struggle between a literary character and an outside or external force or another character.<span />
I would say the tone is D
Your answer would be A. because <span>you don't hear anyone's thoughts. You just see the what happens as if your watching the two people </span>
I think it is the second one hope that helps