Corporate governance is the system of company oversight designed to ensure that the interests of owners and other stakeholders are protected.
<h3>What is
Corporate governance?</h3>
Corporate governance can be described as the system whereby a companies are been directed and controlled.
It should be noted that the Boards of directors are responsible for the governance of their companies, however the shareholders' role that can be associated to this governance help to appoint the directors and the auditors .
Hence,Corporate governance is the system of company oversight designed to ensure that the interests of owners and other stakeholders are protected.
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Answer:
a. customer service strategy
Explanation:
Based on the information provided within the question it can be said that this is all part of the customer service strategy. This is a thought out plan that is implemented in order to handle all customer interactions and provide the best customer experience that is consistent and up to par with the expectations that the customers want. Thus creating a loyal customer base.
Answer:
The correct answer is letter "B": Consumer's buying power.
Explanation:
The consumer's buying power is the total amount of money the customer has to acquire goods or services whether out of cash, checking accounts or credit cards that the person possesses. It is the value of money in terms of the capacity it could buy at a specific time.
In the example, Amelia's buying power was reduced since she forgot her credit card at home being that the reason why she purchased lesser clothing than usual.
Answer:
industrial/organizational
Explanation:
Based on the information provided within the question it seems that Dr. Leo is most likely an industrial/organizational psychologist. This type of psychology focuses on studying work relations within an organization as well as improving quality of life of the employees and work relationships. This also applies to the relationship between the organization and the customers, as is the case in this situation as Dr. Leo deals with customer satisfaction.
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