Answer: Sharon's manager initiated immediate corrective action
Explanation: Sharon, who received excellent grades for cleaning performance, failed to comply with certain regulations such as showing up on time and some of the rules for lunch, etc., which means that Sharon must correct certain work behaviours in a timely manner. This means that until her performance is re-evaluated, where it will be in 30 days, she has to adjust it, which is immediate corrective action. It is an action that is determined, as in this example, by directors, managers, etc., and it is immediate because corrections must be made in the short term. Immediate corrective action takes place on the spot in response to certain irregularities in the workplace and corrects those irregularities and aligns the performance of the workers with a way that is consistent with the company policy.
Answer: Internalization
Explanation: Internalization simply refers to the integration of other people view or beliefs into one's own beliefs. It's involves adopting the values into one's own identity. Internalization goes through processes which includes; first receiving the information, viewing it through the perspectives of the communicator, believing his views and finally adopting it as you own way of life or ideology.
