One of the major problems that the publishers are facing in the current internet age is that people, especially students, no longer opted to open hard copies or even soft copies of book. We are more inclined to finding easier solutions in the internet.
Understanding the internal strengths and weakness of the publishing business will allow the company to accordingly adopt to the given situation.
Angela and Veronica could not be lured into, mob mentality; they took a more rational approach and rather think things out and act independently.
