Answer: Retrieval
Explanation: Retrieval is the process of bringing back or reviving about some information that has been stored in the long-term memory. The long term memory stores the the informative events, happening and data .
The problem faced by Janie is retrieval of information from the long-term memory according to the situation mentioned in the question.She remembered the fifth point when the exam was over and thus the retrieval of information was late.
Answer:
cognitive dissonance
Explanation:
Cognitive dissonance: In psychology, the term "cognitive dissonance" was proposed by a psychologist named Leon Festinger during 1957, and is described as a process through which an individual feels, desires, or strive for some internal "psychological consistency" in order to function properly or mentally in the outside or the real world.
In cognitive dissonance, an individuals behavior contradicts his or her thinking process.
In the question above, James behavior illustrates cognitive dissonance.
