Incongruity is when an event or action seems ridiculously out of place within a story. The correct answer is B, incongruity.
For A) to be correct, it should be "The deli Worker gave him and her free slice of ham. For B) to be correct, it should be Eric told them about his Journey. For D) is also wrong! With that being said, C has the correct object pronouns.
Multiple choice questions are also called closed ended questions
Is there a story or article where this is used in? If not then I'd say hyperbole. "Ice storm of glass" is heavily exaggerated.