1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Ede4ka [16]
2 years ago
15

XYZ Office Supplies is about to introduce a new customer service program that will affect all of its 355 sales and service emplo

yees. Job duties will be changed and the employee rewards system will be altered to fit this new customer focus. Moreover, the company wants to improve the efficiency of work processes, thereby removing some of the comfortable (and ofter leisurely) routines that employees have followed over the years. Top management is concerned about the different types of forces resisting change that the company will potentially experience during this change process. XYZ attempts to assist the change process by putting employees in direct contact with customers. Here, the company is trying to:
Business
1 answer:
d1i1m1o1n [39]2 years ago
8 0

By putting employees in direct contact with customers before implementing the new service program, it is an attempt by XYZ to create urgency for change.

<h3 /><h3>How to implement organizational changes?</h3>

Changes can impact the way work is performed, altering the organizational culture in some cases, which can generate resistance. To reduce this situation, it is essential to implement the changes gradually, with objectivity and clarity about the benefits that will be achieved.

Therefore, organizational changes must be implemented smoothly, in order to provide optimal training and security for the employee.

Find out more about resistence to change here:

brainly.com/question/25997303

You might be interested in
In control theory, how many control systems are in place to work against our tendencies to deviate?
lutik1710 [3]
<span>Two systems are in place, inner and outer control systems. Inner controls consist of our personal morality and our general codes of ethics. Outer controls, on the other hand, are the people in our lives (family, friends, authority figures) who place indirect pressure on people as a way of keeping them in line.</span>
7 0
3 years ago
A corporate bond currently yields 8.5%. Municipal bonds with the same risk, maturity, and liquidity currently yield 5.5%. At wha
max2010maxim [7]

Answer: 35.29%

Explanation:

Municipal Bonds are attractive in that they give the tax benefit of being tax exempt whereas a corporate bond is liable for taxation. The tax rate that will therefore make an investor indifferent between the two bonds is the one that will equate the Corporate bond's yield net of tax to the yield on the Municipal bond.

5.5% = 8.5% * ( 1 - x)

5.5% = 8.5% - 0.085x

0.085x = 8.5% - 5.5%

0.085x = 3%

x = 35.29%

6 0
3 years ago
Ron Jones has been a trusted employee for over 10 years. He is responsible for ordering merchandise inventory, receiving the inv
ch4aika [34]

Answer:

Segregation of duties.

Explanation:

Segregation of duties -

The concept of segregation of duties is based on the shared responsibilities .

It refers to the method of assigning different person for different task , is referred to as segregation of duties .

It is the fundamental building block for running a business efficiently , in order to reduce any management risk .

In the business it is the major case of any fraud or error , as one person is responsible for maximum duties functioning in the business .

Therefore , it is import to divide various duties .

Hence , from the given scenario of the question,

The correct answer is segregation of duties .

5 0
3 years ago
Mr. Smith believes that there is going to be rise in the equities market. Based on this information, what would allow Mr. Smith
White raven [17]

Answer:

The answer is 'Buy a Stock Index Future'

Explanation:

To take best advantage of this situation, Mr Smith should go long(buy) on this stock.

Stock Index Future js a method of derivates. Futures, like forward contract is a forward commitment which obligates the buyer to purchase an asset or the seller to sell an asset and have a predetermined future date and price. Future is used to hedge against worse future situations.

7 0
4 years ago
Ben makes an appointment for a $50 haircut, buys a bike for $250, and agrees to work for Coding Associates for one year for $5,0
algol13

Answer:

c.

Explanation:

Based on the information provided within the question it can be said that in order for it to be enforceable, a writing is required for the employment agreement. This is because the employment requires initial work for a month before receiving payment for the services provided. Unlike the other two purchases, since money is being exchanged directly for a product or service at the exact moment.

8 0
3 years ago
Other questions:
  • A maker of frozen meals claims that the average caloric content of its meals is 400, and the standard deviation is 15. a researc
    7·1 answer
  • If a question on a job application does not pertain to you in any way, simply write
    7·1 answer
  • True or false: investing in collectibles is very risky?
    11·1 answer
  • Match the below mention description with given terms. If there is no match then write "No match"
    13·1 answer
  • On June 1, 2021, Royal Property Management entered into a one-year contract to oversee leasing and maintenance for an apartment
    9·1 answer
  • Which of the following fees would likely be the highest?
    12·1 answer
  • Tony wants to pay off his credit card balances within 12 months. He is trying to decide if he should use his $1,000 in savings t
    9·2 answers
  • The Armer Company is accumulating data to be use in preparing its annual profit plan for the coming year. The cost behavior patt
    10·1 answer
  • ...hype me up ayeeee
    5·2 answers
  • What conclusions concerning the relative liquidity of these companies can be drawn from these data?
    9·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!