Answer:
b. They are not specific
Explanation:
The main problem with service quality standards such as "be nice" or "do what the customers want" is that they are not specific. An individual may think that they are being nice, while another person may take that behavior as being sarcastic or "having an attitude". The same goes for "do what the customer wants" since there are things that an employee is not allowed to do at all.
Answer:
a. Find new methods to develop products.
Explanation:
International standards, such as the ISO organization, can be understood as organizational certifications that confer a set of norms and policies to standardize organizational processes and maintain them in a high standard of quality, efficiency and legality.
Therefore, it is correct to state that international standards are used in supply chains as a way for companies to find new methods to develop products, based on an international standardization of processes, which provides continuous improvement to organizational systems, reduces costs and waste, in addition to to be an instrument to prove that a company bases its production processes on high standards recognized worldwide, which increases its reliability, positioning and attraction of investments.
Answer:
Situation 1 is a probably contingency. This recall is occurring and can be estimated as costing $2 million. This amount should be charge to the warranties payable and warranties expense accounts.
Date
Particulars
Ref.no
Debit $
Credit $
Warrantee expenses
20,00,000
Warranty payable account
20,00,000
[To record the estimated claims]
Comment
Step 3 of 3
Situation 2 is a reasonable contingency. The costs are possible and there are rough estimates for cleanup but there are also rough estimates about reimbursements for property damage. This situation would be disclosed on the balance sheet.
Situation 3 is a remote contingency. There is a small change that there could be property damage but there is no way to determine how much or what the costs could be. There is no amount marked down for this situation
Explanation:
