Answer:
understatement : "a little busy"
It's an understatement because this person would be more than a little busy, because of the amount of work.
HYPERBOLE would be considered exaggeration...this can be confusing. :)
For some people, good relationships depends on having clear boundaries.
Complex sentence. It has one independent clause and one dependent clause.
That would be present tense in 3rd person view :)