the answer is:
d. it is transferred by radiation and convection.
Given Léa and Annie feel that the house is too big (trop grande) and hard to maintain (difficile d’entretenir), it can reasonably be inferred that they “n’aiment pas” la maison.
In french you say "i play volleyball"as<em><u> je joue au volley-ball.
</u>Hope this helps.:)</em>