Answer:
The correct answer is: Service Quality Gap.
Explanation:
The Service Quality Gap refers to the difference between what a company understands a customer's desires and what must be really done to satisfy that consumer. Firms should make all the efforts in their hands to close that breach and provide the customer with the good or service they need to keep their businesses going. When the gap is not closed, the customer's loyalty fails, pushing them to look for different options in other organizations.
Answer:
PV= $259.89 million
Explanation:
Giving the following information:
Future Value= $800 million
Number of periods= 21 years
Relevant discount rate= 5.5 percent
<u>To calculate the present value, we need to use the following formula:</u>
PV= FV/(1+i)^n
PV= 800/1.055^21
PV= $259.89 million
<span>Work places with flexible working styles make the working conditions feel more at ease and can bring the best out of the workers. When those workers change positions and have to face new working conditions it can be very difficult to adjust. In the case of the context of the question, the interviewee was most likely telling the a human resource personnel about the working conditions of his or her previous place of work.</span>
Answer:
savings per year = $20,500 - $10,500 = $10,000
the loan and interest are not included in the calculation
initial outlay = $50,000
cash flows 1-8 = $10,000
cash flow 9 = $15,000
discount rate = 15%
using a financial calculator, the NPV = -$862.85, and the IRR = 14.53%
