Answer:
When a guest is complaining, emotions will be involved. The empathetic staff member will listen to the guest carefully, not simply offering sympathy
Answer:
Total allocated cost= $146.4
Explanation:
Giving the following information:
Julie Stone visited the hotel for a 6-night stay.
Julie had 3 meals in the hotel during the visit.
guest check-in= $8.40 per guest check-in
room cleaning= $21.00 per room cleaning
meal service= $4.00 per served meal
<u>To allocate costs based on the activity, we need to use the following formula:</u>
Allocated MOH= Estimated manufacturing overhead rate* Actual amount of allocation base
guest check-in= 8.40*1= 8.4
room cleaning= 21.00*6= 126
meal service= 4.00*3= 12
Total allocated cost= $146.4
Techniques? Hm, well I’d definitely try to reason with them. I’d rely more on logos by giving facts or data that can be proven in some type of way.
This was the best answer I could give for right now, considering that I’m currently typing with one hand. Let me know if you have any further questions.
