The factors like democracy, poor leadership, lack of communal participation and inefficient strategic management lead to poor service delivery and corruption.
<h3>What is service delivery?</h3>
The process of providing service to the customer or subscriber, by whatever name called, who is being supplied with such services by the provider, is known as a service delivery.
Hence, the significance of service delivery is as aforementioned.
Learn more about service delivery here:
brainly.com/question/1296449
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