Peasants more readily accepted unpleasant facts of life, while the middle class tried to deny them.
Ivan' servant keeps saying that its no trouble staying up with him all night, because he hopes someone else will do the same for him when he is unwell and dying. On the other hand, the middle class society his illness and impending death as a mere inconvenience.
The answer is "The recording of events in chronological order"
Talk with the other person. ...
Focus on behavior and events, not on personalities. ...
Listen carefully. ...
Identify points of agreement and disagreement. ...
Prioritize the areas of conflict. ...
Develop a plan to work on each conflict. ...
Follow through on your plan. ...
Build on your success.