Question

A family-owned organization, OMA (an acronym for the three-state region of Oklahoma, Missouri, and Arkansas) is one of the premier manufacturers of potato chips for the region. They are noted for producing a high-quality product, reasonable prices, and treating their employees fairly and equitably. They also enjoy a loyal customer base as is witnessed by the number of supermarket managers who report that many people will not buy any other brand of chips.
At a recent manufacturer’s convention, the caterer chose OMA’s potato chips as the chip of choice and served them each day. They also were available during the morning and afternoon break times. Because representatives from all 50 States participated in the convention, the word soon spread across the nation.

Within weeks of the close of the convention, orders began to arrive from outside the three-state region. Of course, the immediate reaction was to write polite refusal letters reaffirming the position of OMA as a small, regional organization. However, after six months, the company had received orders from all 50 States!

You are asked to form a team that will devise a plan of action.

Who will you assign to the team (Suggestion: Think both about people with titles and those without titles within the organization to serve on the team.)
The first item of business will be whether OMA will remain a regional organization or will it expand to become a national organization.
How will you apply the Six Thinking Hats Model to help make the decision?
Your application should explore advantages and disadvantages of both situations.

Answer 1

The people that will be assigned to the team include the sales and purchasing manager, members of the sales team, and the human resource manager.

How to illustrate the information?

Based on the information given, it was stated that the company produces a high-quality product, reasonable prices, and treat their employees fairly and equitably.

Since there's an increase in order, the sales department, purchasing department, and the human resources department will be involved.

The human resources manager will be in charge of recruiting staffs into the sales department that will help in handling the increase in orders.

Furthermore, it's important for OMA to remain a regional organization and after the chips are well known internationally, it can expand to become a national organization.

The Six Thinking Hats Model can be applied to make the decision by rotating the groups in order to foster new ideas and enhance collaboration.

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