Question

Samantha stated that she does not like her coworker, Mary. Samantha said, "Mary always rubs me the wrong way." Samantha is experiencing __________ conflict with Mary.

Answer 1

Samantha stated that she does not like her coworker, Mary. Samantha said, "Mary always rubs me the wrong way." Samantha is experiencing "emotional conflict" with Mary.

What is emotional conflict?

Emotional conflict is a situation within an individual during which he feels torn between two or more strongly opposing feelings, much like conflict is a scenario in which two parties with divergent opinions are engaged.

Some characteristics of emotional conflicts are-

• Conflict between individuals or groups sometimes results from perceived challenges to one's identity and displays of disrespect, which set off strong emotions.
• In other words, the same problems (such as values, status, and identity) that cause lengthy conflict also serve as emotional set-offs.
• Conflicts between people or groups frequently involve common emotions including anger, fear, hurt, and frustration.
• Our bodies respond in the "fight or flight" stress reaction as a result of these emotions and the specifics of the threat the conflict poses.

The ability to successfully resolve conflict depends on your ability to-

• Quickly control your tension while staying awake and composed.
• Manage your feelings and actions.
• Pay attention to others' spoken words as well as the emotions they are expressing.
• Recognise and honour differences.

To know more about the emotionally self-aware, here

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