Answer:
It asks me about the name of the island where I stayed
take the s off of it and turn it into ix 9
Answer:
I think the most helpful way to create a more formal and professional tone is to eliminate the informal language.
Explanation:
The paragraph has phrases like "<em>off the hook</em>", or homeless "<em>peeps</em>" that are not accurate for a formal request. If those words or phrases are changed for more formal ones, the whole request will sound more serious and important.