The correct answer is "C. The characteristics (bad or good) that you reinforce will be the ones you will most likely display". The Battle of Two Wolves is a Cherokee tale about a battle that occurs inside all of us. The fight is represented by two wolves. One represents good things, like hope, empathy, faith, etc. The other one represents bad things, like greed, envy, guilt, and more. Everyone has these two sides fighting. According to this tale, the wolf you feed will be the one to win. The word "feed" means to reinforce your characteristics to display it to others. Off course the lesson implies you to reinforce the good ones, so your good side can win.
Because the Hepburn Act strengthened existing government control of railroads.
The hepburn act gave united states federal law the right to <span>set maximum railroad rates and extend its jurisdiction. This means that the taxation expense that had to be paid by the railroad companies would be significantly higher compared to the period before hepburn Act</span>
The cradle of civilization, Mesopotamia, was the birthplace of indispensable inventions and discoveries
Read more: http://www.ancienthistorylists.com/mesopotamia-history/top-11-inventions-and-discoveries-of-mesopotamia/#ixzz4fCybiYPV
Answer:
Understanding the caller and Knowledge of the product or service
Explanation:
The 'knowledge of the product or service' element of customer service of what is done by whom and the understanding of what the customer or caller is looking for must be improved also. Here, Bonnie calls the hospital and the operator carefully listens to what she has to say. Bonnie has a problem with her bill rather than a medical issue and this aspect is important. The operator must have asked a question trying to understand the problem and then should have used his knowledge to direct her to the billing department directly as bills are handled by the billing department. The understanding of the problem and knowledge of the institution needs to be improved.
