Question

What is the most likely reason for the performance problems of tri-state’s delivery personnel?

Answer 1

Policies and procedures is the most likely reason for the performance problems of tri-state’s delivery personnel

What is the Policies and procedures?

A policy is a set of rules or guidelines that your organization and its employees must follow in order to comply. Policies provide answers to the questions of what employees do and why they do it. A procedure is the set of instructions for implementing a policy.

While policies provide a number of benefits, their major objective is to document what the organization expects from employees in terms of conduct, activities, and processes in specific instances.

Having rules and procedures in place indicates a firm's expertise and provides clear guidance to employees on how the organization runs. It also lays out all professional procedures and processes for your consumers to examine, providing them with a more complete picture of your company.

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