Assuming that it is crucial for a supervisor to resolve a conflict as quickly as possible, the order of preference should be Forcing, Collaborating and Compromising.
Conflict management is essential in the workplace, as tensions and misunderstandings are inevitable. The supervisor may resolve a conflict in following steps:
1. Forcing: Means pushing for one position and getting the other to yield. It may be used to advance an idea, or resist aggression. This provides quick solution, and may increase respect among peers.
2. Collaborating: Entails accommodating the concerns and wishes of the other person so as to arrive at a win-win solution. This satisfies both parties and strengthens collegiality.
3. Compromising: A weaker form of accommodation, it leads to solutions that only partially satisfies both parties in interest of expediency. It is a temporary solution.
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