I am pretty sure that the correct answer on the question which is being asked is the first option from the scale. It helps you figure out what you already know and what you need to research about your topic. The word 'idea' in question helps you to understand that you don't need to take <span>extensive list of approaches or organizer of ideas as a basis.</span>
Answer:
a. he says he has known Steve and his family for years.
Answer:
"I" message.
Explanation:
<u>"I" message or "I" statement is the statement based on the speaker's point of view</u>.
<u>"I" statement/message concept was developed by Thomas Gordon in 1960. According to this concept, the speaker communicates his/her feelings to the listener</u>.
These statements are helpful to convey an assertive message to the listener rather than offending them by using "you" statements. "I" statement also helps in positive communication skills.
So, the correct answer is "I" statement.