1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
ioda
1 year ago
10

Of the five dimensions of service quality, the ability to convey trust and build a customer's confidence in the quality of a ser

vice refers to ________.
Social Studies
1 answer:
Sever21 [200]1 year ago
5 0

The dimension of the service quality that have the ability to convey trust and instill confidence in customers is referred to as: Assurance.

<h3>What are the Five Dimensions of Service Quality?</h3>

The five dimensions of service quality are:

  • Tangibility: this is the quality of the service being rendered to be perceived by customers to be relatively tangible or valued.
  • Reliability: the service must be dependable and accurate. So, customers expect a quality service to be reliable.
  • Responsiveness: a quality service should be willing help customers and provide services promptly.
  • Assurance: Customers should be able to feel a sense of trust and confidence from the quality service a firm provides.
  • Empathy: this is the ability to be provide caring and individualized attention to customers.

In conclusion, we can see that the dimension of the service quality that have the ability to convey trust and instill confidence in customers is referred to as: Assurance.

Learn more about dimension of the service quality on:

brainly.com/question/3419591

#SPJ4

You might be interested in
How old must a representative be to be elected?
Kamila [148]

Answer:

25 years old.

Explanation:

3 0
3 years ago
Help me please I need this in 50 mins please!!!!!
MrMuchimi

Answer:

firsthand: coming from experience from a work background or personal experience.

Example: "I have no firsthand experience working with this"

secondhand: been given from a previous owner, by force/gift.

example: "I inhaled secondhand smoke from someone next to me that was smoking."

Source: A source is like a blog when researching information

example: I had to cite my source in MLA format

3 0
3 years ago
Cuando los aqueos vieron el gigantesco caballo de madera después de diversas ideas decidieron
crimeas [40]

Answer:

Una vez que el Caballo de Troya estuvo dentro de Troya, toda la ciudad llevó a cabo una celebración masiva y, sin embargo, los héroes dentro del Caballo de Madera todavía tenían un peligro más que superar. De alguna manera, Helen veía el Caballo de Madera por lo que era y, al caminar alrededor de él, imitaba las voces de las mujeres casadas con los héroes aqueos en el interior. El propósito de Helen al hacerlo se debate a menudo, pero en general se considera que estaba mostrando su propia inteligencia, en lugar de ayudar a los troyanos. En cualquier caso, a pesar de escuchar las voces de sus esposas, ninguno de los aqueos ocultos respondió a la llamada. Al caer la noche, las celebraciones en Troya continuaron, hasta que la mayoría de la población de Troya quedó en un estupor ebrio. Luego, Sinon desde el exterior, o Epeius desde dentro, abrió la escotilla del vientre del Caballo de Troya y desplegó la escalera; y uno a uno, los héroes aqueos del interior descendieron de Troya.

Al mismo tiempo, Sinon o Helen encendieron una luz de señal, llamando a la flota aquea desde su fondeadero en Tenedos.

 

Algunos de los héroes aqueos se dirigieron a las puertas de Troya y las abrieron en silencio, antes de vigilarlas para evitar que volvieran a cerrarse; y mientras estos hombres esperaban el regreso del resto del ejército aqueo.

Otros héroes se escondieron con el Caballo de Troya, ahora comenzaron a matar a los héroes y soldados de Troya dormidos. Esta matanza pronto se convirtió en una matanza y, finalmente, se dijo que había un solo superviviente de Troya, Eneas; mientras que muchas de las Trojan Women se habían convertido en premios de guerra.

 

Así, el Caballo de Troya había ayudado a lograr lo que diez años de lucha no pudieron: la caída de la poderosa ciudad de Troya.

Explanation:

Hope this helps

3 0
2 years ago
Fill in the blank// the stamp act said that each (blank) (blank) had to leave a special stamp
alex41 [277]
American colonists. Its easy really.

7 0
3 years ago
Emma Ogden has been suffering from a persistent heart defect her whole twelve-year-old life. Dr. Abdul Hamid conveys to her and
yaroslaw [1]

Answer:

The ethics are often environmentally linked. For being ethical there is no hard and fast law.

Explanation:

<u>Relativism Theory : </u>

Stopping the moral values and trying to save everyone's life is not always fair. If the ailment is incurable, the physicians should pay attention to a physician and to god's forgiveness. Triple simple truth says the girl must be put on cardiovascular diagnosis to try and also save James living.

Ethical relativism is the theory that maintains that ethics is comparative to one's social values. How an act is right or wrong, such that, relies mostly on moral principles of a community where it is practiced. With one social structure, the very same activity may be morally right and in another, this may be ethically reprehensible.

3 0
3 years ago
Other questions:
  • Which president would be most closely associated with the concept of manifest destiny?
    7·1 answer
  • During the 14th century, the Black Death became a widespread epidemic primarily because of
    11·1 answer
  • What kind of interview should you recommend to goliath industries if they want to uncover the candidate's hidden attitudes and c
    7·1 answer
  • Andrew openly criticizes the asian americans in his neighborhood. he says that the presence of these "outsiders" has led to an i
    5·1 answer
  • Imagine that you are driving in Taiwan. You arrive at a red, eight-sided, red sign. Even though you may not understand what is w
    10·1 answer
  • Cala is proud of her Arabic heritage. She enjoys the art, food, and culture, and plans to pass it along to her children some day
    14·1 answer
  • Spanish has three main interests in the new world?
    5·1 answer
  • Explain the cause of quick population growth in poor and underdeveloped country
    13·2 answers
  • What nobel laureate created a famous thought experiment involving a cat?
    8·1 answer
  • Phoenician culture spread across the mediterranean because the phoenicians were expert farmers. scribes. shipbuilders. glassblow
    11·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!