Answer and Explanation:
The computation is shown below:
a. The new customer retention rate is
(a) the day above 3 days from order to delivery
= 3.5 - 3
= 0.5 days
And,
The reduction in customer retention rate is
= 0.5 × 1%
= 0.5%
errors above three per month is
= 6 - 3
= 3
The reduction in customer retention rate is
= 3 × 1.5%
= 4.5%
So, the new customer retention rate is
= 60% - 0.5% - 4.5%
= 55%
(b) The total reduction in customer retention rate is
= 0.5 + 4.5
= 5.0%
The reduction in market share is
= 5% × 0.5
= 2.5%
Now
New market share is
= 21.4% - 2.5%
= 18.9%
Answer:
When a guest is complaining, emotions will be involved. The empathetic staff member will listen to the guest carefully, not simply offering sympathy
Answer:
$88.24
Explanation:
The computation of the intrinsic value of a share of Xyrong stock is shown below;
k = risk free rate of retunr+ beta[expected market rate of return - risk free rate of return]
= 10.5% + 1.5(17% - 10.5%)
= 20.25%
Now
growth rate = b × ROE
= .5 × 24%
= 12%
Now the intrinsic value of the stock is
= (($13 × 50%) × (1 + 0.12)) ÷ (0.2025 - 0.12)
= $88.24
Answer:
$40
Explanation:
Overhead per machine hour = Overhead ÷ 250,000 machine hours
= $750,000 ÷ 250,000
= $3
Cost of each unit:
= Direct material + Direct labor + Overhead
= $14 + $20 + (machine hours per unit × Overhead per machine hour)
= $14 + $20 + (2 × $3)
= $40
Therefore, the cost of each unit produced is $40.
Answer:
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MISSING INFORMATION ATTACHED
Explanation:
The sales forecasted plus the desired ending inventory is the complete needs the sales department expect to be fullfill
Then, as the company has a beginning invneotry each period a portion of this needs is already fullfil thus, the difference are the production requirements.
