Answer:
The answer to the question is customer- initiated touch point
Explanation:
In Hank Brigman's submission a touch point is the meeting point between customers and the organization in order to share vital information,negotiate business or zeal up a transaction.
When interaction is initiated by the customer, it is known as customer-initiated touch point.This is sometimes made possible by referrals from those customers who have made use of the product in the time past or due to a brand loyalty a product or service commands among its rival products or services.
Answer:
<em>King </em><em>George</em><em> </em><em>lll </em><em>sent </em><em>British </em><em>soldiers</em><em> </em><em>to </em><em>the </em><em>colonies</em><em> </em><em>to </em><em>enforce</em><em> </em><em>payment</em><em> </em><em>of </em><em>taxes,</em><em> </em><em>because</em><em> </em><em>colonist</em><em> </em><em>sometimes</em><em> </em><em>smuggled </em><em>goods </em><em>into </em><em>colonies</em><em> </em><em>to </em><em>avoid</em><em> </em><em>paying</em><em> taxes</em><em>.</em><em> </em><em>.</em><em>.</em><em>.</em><em> </em><em>The </em><em>items </em><em>were </em><em>marked </em><em>with </em><em>a </em><em>stamp </em><em>to </em><em>show </em><em>the </em><em>tax </em><em>was </em><em>paid.</em>
Answer:
<u>Relationship selling</u>
Explanation:
Relationship selling is focussed more upon successfully building a long term relationship between a seller and a buyer rather than being merely focussed upon effecting a sales through .
The technique emphasizes upon the quality of interaction between the seller and the buyer which shall serve as a basis for develoment of a future relationship between the company and the customer.
This technique is prominent in case of those companies that rely on repetitive purchases on part of the buyer like private instructors. Good relationships may lead to customer loyalty which prompt repetitive purchases at their end.
In the given case, the supplier company's sales person rearranged production schedule so as to accomodate unexpected demand from a major client. Such an action demonstrates company's sales policy with emphasis upon relationship selling.