Companies can establish a competitive advantage by hiring the right people and training them effectively.
What is human resource management ?
The practice of recruiting, hiring, assigning, and managing personnel is known as human resource management (HRM). Frequently, HRM is referred to as just "human resources" (HR). The HR department of a business or organization is often in charge of developing, implementing, and monitoring the firm's policies regarding employees and its interaction with them. The phrase "human resources" was initially used to refer to all of the employees of a business in the early 1900s, and it became more popular in the 1960s.
HRM is employee management with a focus on those workers as company assets. Employees are sometimes referred to as human capital in this context. The objective is to use people efficiently, minimizing risk and maximizing return on investment, just like with other business assets (ROI).
Through their personnel management practices, human resources managers can contribute to creating a strong competitive edge. An advantage that frequently leads to better customer service and possibly more clients than those firms with little or no CA is employee performance and a high degree of engagement.
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