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2 years ago

Customer experience management is a business science with the direct purpose of:

1 answer:

4 0

As for customer experience management, Gartner sums it up pretty well in its definition: “the practice of designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty and advocacy.”

Customer satisfaction (CSAT) is a metric for gauging how well a company's goods, services, and general customer experience live up to expectations. By demonstrating how well your goods or services are received by customers, it represents the health of your firm.

In marketing, the phrase "customer satisfaction" is commonly used. It evaluates whether a company's goods and services meet or exceed customers' expectations.

Learn more about customer satisfaction here

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What analysis feature of a decision support system (DSS) pinpoints the region that generated the highest total sales

DedPeter [7]

Answer:

exception reporting

Explanation:

A decision support system (DSS) can be regarded as a computerized program that is utilized in supporting determinations as well as judgments, and courses of action s regards a

an organization or a business.

An exception reporting can be regarded as process of using document which states out the instances whereby actual performance is been deviated from expectations in a significantly manner, this is usually in a negative direction. The main reason for this report is to align the attention of management on areas that requires immediate action.

It should be noted that the analysis feature of a decision support system (DSS) pinpoints the region that generated the highest total sales is exception reporting.

6 0

3 years ago

Attending classes is a faster and more efficient method of learning new skills as compared to electronic performance support sys

morpeh [17]

Answer:

b.False

Explanation:

It is not scientifically proven because both can do depending on your work ethic

6 0

3 years ago

A group of friends decided to divide the $800 cost of a trip equally among themselves. when two of the friends decided not to go

s344n2d4d5 [400]

Total cost for the trip = $800.

Let x = original number of friends.
Therefore the equally shared cost of the trip for each friend is $800/x.

After 2 friends drop out, the cost for each friend increases to $800/(x-2).
The increase in cost for each remaining friend is $20, therefore
$\frac{800}{x-2} - \frac{800}{x} =20$
Divide through by 20.
$\frac{40}{x-2} - \frac{40}{x} =1\\ \\\frac{40x-40(x-2)}{x(x-2)} =1 \\ \\ \frac{80}{x(x-2)} =1$
Cross multiply.
x(x - 2) = 80
x² - 2x - 80 = 0
(x + 8)(x - 10) = 0
x = -8 or 10
Reject x = -8 because we cannot have a negative number for friends.
x = 10

Answer: There were 10 friends in the original group.

6 0

3 years ago

What is the name given to the person whose risk is covered?

Iteru [2.4K]

The insured is the person whose life is being covered against the risk under the policy.

8 0

3 years ago

1. what led maersk to consider blockchain as a solution? what are they attempting to solve? how does blockchain help in a global

klasskru [66]

Financial transactions involving supply and freight chains are time-consuming, challenging, and frequently pointless. Overusing time-consuming manual procedures raises costs and invariably results in errors and delays in shipping.

<h3><u>In what publications have you seen or read about blockchain applications? How are businesses utilizing it?</u></h3>

Blockchain is well suited for tasks like real-time tracking of items as they move and change hands across the supply chain because of its immutable ledger. The use of a blockchain expands the possibilities available to businesses that deliver these items.

Events related to a supply chain can be queued up using entries on a blockchain, such as allocating recently received items to various shipping containers. Blockchain offers a fresh and dynamic way to arrange monitoring data and utilize it.

General information like age and gender, as well as perhaps more fundamental medical history information like immunization records or vital signs, are examples of health data that is appropriate for blockchain.

Learn more about blockchain with the help of the given link:

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8 0

1 year ago