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exis [7]
2 years ago
7

Customer experience management is a business science with the direct purpose of:

Business
1 answer:
Paha777 [63]2 years ago
4 0

As for customer experience management, Gartner sums it up pretty well in its definition: “the practice of designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty and advocacy.”

Customer satisfaction (CSAT) is a metric for gauging how well a company's goods, services, and general customer experience live up to expectations. By demonstrating how well your goods or services are received by customers, it represents the health of your firm.

In marketing, the phrase "customer satisfaction" is commonly used. It evaluates whether a company's goods and services meet or exceed customers' expectations.

Learn more about customer satisfaction here

brainly.com/question/25085148

#SPJ4

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bonufazy [111]

Answer:

<em>c. Planning</em>

Explanation:

Planning <em>is the method of determining what to do, how to do it, what to do and when.  </em>

It is the method of deciding a plan of action so that the desired outcomes can be achieved.  

This helps narrow the gap between where we are and where we want to go.

5 0
3 years ago
Experts tend to assign the _____ to hazards that take many lives at once as they do to hazards that take many lives one at a tim
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Answer:

Option C, SAME WEIGHTS

Explanation:

A hazard is any source of potential damage, harm or adverse health effects on something or someone.

Risk assessment is a framework that uses hazard category as a starting point for evaluating risks. Risk assessment can be used in any situation where death, system loss, or property, equipment or environmental damage is a concern.

Experts use different risk assessment methods and approaches. Technical experts assign same weights to different ways of dying so they assign equal weights to hazards that take many lives at one time and to hazards that many lives at once.

Therefore, the answer that best suits the question is option C. Experts tend to assign the SAME WEIGHTS to hazards that take many lives at once as they do to hazards that take many lives one at a time.

4 0
3 years ago
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kondaur [170]

Answer:

$3,500

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3 0
3 years ago
If the Federal Reserve announces that its target for the federal funds rate is rising from 4 percent to 4.25 percent, how do you
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B) As long as the Fed's announcement is credible, workers and firms will reduce their consumption and investment spending, which will reduce aggregate demand and reduce inflation.

Explanation:

If the FED announces that it will increase the federal funds rate, it will increase the interest that banks charge other banks for lending them money in order to  comply with the reserve ratio. This increase would make banks hand out less loans and be more careful in order to reduce their need for overnight funds.

If banks reduce their loans, their capacity for creating money will also be reduced, lowering the consumption level and investment spending of both workers (households) and private firms.

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After reviewing the existing data on seasonal spending by his company's customers, Marv decided he needed new information collec
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Answer:

Primary data

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There are two types of data streams; Primary data and secondary data. Secondary data is old user data and case studies; primary data is raw or new data. Marv, after carefully analysing the secondary data, decided that there is still some data missing, and he needs new information for his research. So, in this scenario, Marv wants to collect primary data for the research.

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