Question

when firms manage the return of goods from consumers either because they are defective or for recycling purposes, they are involved in

Answer 1

Reverse logistics is the process by which businesses handle the return of consumer items for recycling or because they are defective.

Supply chain management that sends goods back from buyers to sellers or producers is known as reverse logistics. Reverse logistics are needed for procedures like returns or recycling after a customer receives a product. Reverse logistics begin at the customer and work their way backward through the supply chain to the producer or the distributor. Reverse logistics can also refer to procedures where the customer is in charge of the product's final disposal, such as recycling, refurbishing, or resale.

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