Question

Create a short customer satisfaction surveys for the b2b and b2c customers of a company selling laptops or similar products. how do these surveys differ from each other?

Answer 1

A short customer satisfaction survey for B2B and B2C customers of a company selling laptops or similar products is created the difference between them is that in B2B company has to consider various relationships of the company at different levels and in B2C the company considers the POV of the customers.

In the Business to Business survey, the employer has to don't forget the various relationships of the agency at distinctive levels. within the Business to Customer survey, the business enterprise considers the point of view of the customers. The B2B survey is related to the multilevel relationship of the organization with other agencies. B2C survey is associated with the critiques of the clients or end-consumer.

A customer satisfaction survey is a questionnaire designed to assist organizations apprehend what their customers think about their products or services, their emblem, and their customer service.

B2B is a kind of electronic commerce, which is the alternate of merchandise, services or information between groups, in place of between business and consumers. A B2B transaction is performed among  companies, which includes wholesalers and on-line shops. B2C -- brief for business-to-customer -- is a retail model wherein products flow directly from a business to the quit user who has bought the products or provider for personal use.

Learn more about Business to Customer here brainly.com/question/25743891

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