The correct option according to me is (C) Explore why he hates debit cards
Answering utilizing a design thinking strategy would be the best course of action.
<h3>What does the design thinking methodology entail?</h3>
The way you create goods, services, processes, and organizations will change as a result of using design thinking, a human-centered approach to innovation that is based on understanding customer demands, quick prototyping, and coming up with innovative ideas.
By applying design thinking, you may avoid relying solely on past data or placing dangerous bets without sufficient evidence by making judgments based on what clients actually want.
Design thinking combines what is practical from a technology and financial standpoint with what is desired from a human one.
- Desirability: What is appealing to and appropriate for people.
- Technical Possibility: What is feasible in the near future?
- Viability: What elements are most likely to be included in a sustainable company model?
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The complete question is:
You are interviewing someone about a new concept in debit cards. The interviewee immediately tells you that he hates debit cards and never uses them. What would be the appropriate next step?
A. Terminate the interview as this person will not give you knowledgeable information.
B. Ask him about the new debit card concept anyway.
C. Explore why he hates debit cards.
D. Ask about a similar product, but not the debit card.
