Before delivering bad-news messages, gathering as much information as one can from a variety of sources reduces the: <u>risk of fake news</u>.
Before delivering bad-news messages, authentication of information should be check carefully from various sources. The process of confirming that someone or something is, in fact, who or what it claims to be is called authentication.
Message credibility should be properly examined. Credibility is "the degree to which an audience believes a message" (Roberts, 2010: 45). Additionally, it has been defined to mean "a person's assessment of the truthfulness of communication material" (Appelman and Sundar, 2015: 63).
To learn more about bad-news messages, refer
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