A negative message should definitely be explained when dealing with any problem related to customer's orders as the satisfaction of the customer is a major effective factor in any business.
Also<span> refusals of routine workplace requests and communication involving layoffs require explanation of any negative message.
Based on this:
</span><span>You should explain the reasons for a negative message except in job refusals and credit denials.
Choice: B</span>
Answer:
Panel interviews – How to handle an interview with more than one...
- Make sure you know who is going to be in the room. ...
- Preparation even more important with multiple people asking you questions. ...
- Address the person who asked the question, but don't ignore the others. ...
- Create a conversational atmosphere.
- Explanation:
The Panel Interview. Panel interviews are the same as individual, face-to-face interviews, but with two or more interviewers in the room.