Answer:
(a) 13,3%
(b) 18,1%
Explanation:
To calculate the required rate of return for an assets it's necessary to use the CAPM (Capital Asset Pricing Model) model which considers these variables to estimate the required return of an assets, the model states the next:
ER = Rf + Bix( ERm - Rf )
ER : Expected Return of Investment
Rf : Risk-Free Rate
Bi : Beta of the Investment
ERm : Expected Return of the Market
(Erm-Rf) : Market Risk Premium
It tries to explain the relationship between the systematic risk ((Erm-Rf Market Risk Premium) of the market and the expected returns for assets.
Answer:
The correct answer is Points of interaction.
Explanation:
The term touchpoint refers to all the points of contact between the client and a brand “that imply an interaction with a human need, at a specific time and place” (Risdon, 2013).
If there is an interaction then there is also an exchange of value between the individual and the organization. And professionals in Customer Experience have to understand what kind of value flows. We must ensure that the perceived value is greater than the cost.
On the other hand, the fact that an interaction occurs before a specific human need tells us that we must know what drives it. The need is what marks the nature of the interaction. In other words, the design of an experience changes radically depending on the needs involved.
Answer:
Democracy
Explanation:
It is the democracy principle, that requires to consider the rights of the parties to be affected by requiring the information. Thus, in terms of security of an information system, if democracy is taken into account, thus it means considering the rights of customers and users to be balanced against the rights of owners and operators of such systems.
Answer: By employee compensation
Explanation:
In an organization, it should be noted that an organization can be grouped based on the roles performed e.g in an organization, you can find he employees that are related to accounting of the company in the account department, employees involved in sales in the sales department etc.
Employee can also be grouped based on the product sold or based on customers but employees can't be grouped based on employee compensation. Employee compensation is the compensation that an employee gets for working for a particular company.