I think the qualities that a human nades to be a hero is to be brave and belive in your self
The sentence - Both Lee and I received the e-mail message that you sent us - is written in the active voice. The correct answer is A.
The passive voice would be - The e-mail message that you sent us was received by both Lee and I.
Answer:
Dear Mr. Howard, I had purchased a box of cookies from your online shopping website. When I got the delivery and opened it, I found that they were all crushes and as a result, I could not eat them and throw them in the bin. I would be highly grateful if could look into the matter and make an arrangement for a refund for my purchase amount. I would request you to take immediate action.
Explanation:
