Question

As Shirley responded to a personnel director's concerns about changing to the health-care plan her firm offered, she said, "I can see why you feel that way. We do have a lot of forms to fill out. Others felt the same way, but they found that it is not nearly as cumbersome as they expected. Here's a letter from…." Which method is Shirley using to respond to this objection?

Answer 1

Answer:

Reffeal

Explanation:

A letter of reference is an effective method for establishing clear communication with information needed to clarify possible doubts and bring credibility. It should be written in a formal manner, highlighting the strengths of the message to be conveyed beyond clear, accurate and honest language.