Answer:
(D) Calling a patient to confirm an appointment.
Explanation:
Which among the following processes of a dentist's office is the most likely a back-office process?
A back office process is a process that supports the front office processes. In the service industry such as this - dental services - a back office process won't require the presence of the client.
THE ANSWER IS (D)
Calling a patient to confirm an appointment doesn't require facing the patient or having them around.
Filing a claim with the patient's dental insurance provider requires the presence of one or both of the client and his insurance officer.
Cleaning a patient's teeth requires his or her presence at the dental clinic.
Same with option C.
Answer:
The correct answer is letter "C": problem-solution.
Explanation:
Problem-solution speeches address an issue of interest and propose one of a more than one solution for the inconvenience. This speech starts by describing objectively the facts that led to the problem to later, with a more biased tone, propose a detailed set of steps that could be taken to improve the situation. The solution part of this type of speech tends to be persuasive.
You can use excel to create one
Answer:
this could be a hard lead if this has to do with writing an article of some sort Explanation:
