scientific polls
scientific polls are the best way
Answer: Encoding
Explanation:
Encoding in terms of communication pattern is defined as generating the meaning of message that a person wants to convey through symbols so that audience or other person can get to know idea of message.Concept gets communicated through this process.
According to the question, Robert is using his smile as encoding medium through which he tends to display and communicate his friendly nature as a salesperson. Communication after smile symbol helps the other people understand the concept .
Hello!
The answer to this question is 'false', because personality traits of listeners DO, indeed, affect their ability to understand messages.