Question

What is the difference between a hot call and a cold call?

Answer 1

When you are making a hot call, you are calling someone you have spoken to before or following up on a referral. The call is expected. When you place a cold call, the person who is receiving the call does not know who you are or what your intentions for calling may be.

Answer 2

A warm call is when for example a lead form gets filled out on a website. The prospect has some of interest.
Cold calling is contacting any suspect / prospect who currently isn’t “raising their hand” at the moment.