1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
horrorfan [7]
3 years ago
7

One industry with a reputation for less-than-stellar customer service is that of the nation's pay-tv providers. much of the terr

ible customer service is blamed on outsourcing. to cut costs, most pay-tv
Business
1 answer:
musickatia [10]3 years ago
5 0
<span>In order to cut costs, most of the pay TV providers have incorporated large call centers where they hire poorly trained and low paid employees to answer customer calls. These employees lack incentive and generally don't care much about customers. One exception to the rule is DirecTV. They are known for the best customer service record in the industry. It uses outsourcing, but they have motivation, something lacking from other providers. Their reps get free satellite TV in their homes once they have been on the job for three months and are invited to special DirecTV events where they have chances to meet and greet celebrities and NFL stars. They are also given the ability to handle complaints themselves rather than just listening, noting and transferring calls.</span>
You might be interested in
If the number of unemployed workers is 19 million, the number in the working-age population is 2) 500 million, and the unemploym
Sunny_sXe [5.5K]

Answer:

D) 475 million

Explanation:

Unemployment is the people who is not currently working and searching for the job. These are the part of Labor force. So unemployment rate is as follows:

Unemployed Worker = 19 million

Unemployment rate = 4%

Unemployment rate = Unemployed worker / Labor force

4% = 19 million / Labor Force

Labor Force = 19 million / 4%

Labor Force = 475 million

6 0
3 years ago
Wildhorse Co. took a physical inventory on December 31 and determined that goods costing $198,500 were on hand. Not included in
timofeeve [1]

Answer:

$249,500

Explanation:

Calculation for the amount that Sheridan should report as its December 31 inventory

Using this formula

December 31 inventory=Goods costing+Goods purchased +Goods sold

December 31 inventory=$198,500+$25,000+$26,000

December 31 inventory=$249,500

Therefore the amount that Sheridan should report as its December 31 inventory will be $249,500

8 0
3 years ago
You are considering a savings bond that will pay $ 100 in 9 years. If the interest rate is 1.9 %​, what should you pay today for
Dmitrij [34]

Answer:

You should pay $84.42 today for the​ bond.

Explanation:

bond price = value of bond/[(1 + interest rate)^number of years]

                   = $100/[(1 + 1.9%)^9]

                   = $100/(1.185)

                   = $84.42

Therefore, You should pay $84.42 today for the​ bond.

5 0
3 years ago
Suppose that France and Denmark both produce fish and stained glass. France's opportunity cost of producing a pane of stained gl
andriy [413]

Answer:

France has a comparative advantage in the production of stained glass.

Denmark has a comparative advantage in production of fish.

France will gain from trade as long as it gets more than 3 pounds of fish for each pane of stained glass.

Denmark can gain from trade if it gets more than 0.09 pane of stained glass for each pound of fish it exports.

4 pounds of fish per pane of stained glass.

7 pounds of fish per pane of stained glass.

Explanation:

France and Denmark both produce fish and stained glass.

France's opportunity cost of producing a pane of stained glass

= 3 pounds of fish

Denmark's opportunity cost of producing a pane of stained glass

= 11 pounds of fish

France's opportunity cost of producing a pound of fish

= \frac{1}{3}

= 0.33 pane of stained glass

Denmark's opportunity cost of producing a pound of fish

= \frac{1}{11}

= 0.09 pane of stained glass

France has a lower opportunity cost of producing stained glass so we can say it has a comparative advantage in the production of stained glass. While Denmark has a comparative advantage in the production of fish.

If both countries start to trade with each other, France will gain from trade as long as it gets more than 3 pounds of fish for each pane of stained glass.

While Denmark can gain from trade if it gets more than 0.09 pane of stained glass for each pound of fish it exports.

Both the countries will gain from trade if the trade price lies between their opportunity cost. both countries will gain from trade if the price is 4 pounds of fish per pane of stained glass or 7 pounds of fish per pane of stained glass.

8 0
3 years ago
The receiving department has three activities: unloading, counting goods, and inspecting. Unloading uses a forklift that is leas
stepladder [879]

Answer:

Calculating the cost of each activity,

Unloading = $ 80,100

Counting = $ 37,500

Inspecting = $54,450

Explanation:

Given:

Unloading lease = $15,000 per year

Fuel for the forklift = $3,600 per year

Maintenance for the forklift = $1,500 per year

Inspection uses some special testing equipment that has depreciation of $1,200 per year

Operating cost = $750.

Receiving employees average salary = $50,000 per year

Salaries; 3 × 50,000 = 150,000

Unloading salary = 40%  × 150,000 = 60,000

Counting salary = 25%  × 150,000 = 37,500

Inspecting salary = 35% × 150,000 = 52,500

                              Unloading                 Counting                    Inspection

Equipment               15,000                                                             1,200

Fuel                           3,600

Operation cost          1,500                                                                750

Labor                       60,000                   37,500                          52,500

Total cost                 80,100                   37,500                          54,450

6 0
3 years ago
Other questions:
  • Darren has the option of investing in either Stock A or Stock B. There is a 45 percent chance that the return on Stock A will be
    8·1 answer
  • Last year, Tinklenberg Corporation's variable costing net operating income was $52,400 and its inventory decreased by 1,400 unit
    6·2 answers
  • 13. A kitchen sink should always be
    10·1 answer
  • Using a large value for order k in the moving averages method is effective in
    5·1 answer
  • The new-product process stage of market testing involves which two of the following? Exposing actual products to prospective con
    9·1 answer
  • Gross investment includes _____. rev: 04_09_2018 Multiple Choice fixed investment, residential investment, and financial investm
    7·1 answer
  • You are looking for ways to pay for your higher education costs. Which of the following options will require you to pay back any
    8·2 answers
  • By improving the quality of goods and services produced, the ______ value of products and services is enhanced.
    6·1 answer
  • Name at least 4 of the sources of ethical issues
    12·2 answers
  • FACTS: Your second client is a 42-year-old man. He graduated high school and then immediately started working for a lumberyard i
    6·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!