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horrorfan [7]
3 years ago
7

One industry with a reputation for less-than-stellar customer service is that of the nation's pay-tv providers. much of the terr

ible customer service is blamed on outsourcing. to cut costs, most pay-tv
Business
1 answer:
musickatia [10]3 years ago
5 0
<span>In order to cut costs, most of the pay TV providers have incorporated large call centers where they hire poorly trained and low paid employees to answer customer calls. These employees lack incentive and generally don't care much about customers. One exception to the rule is DirecTV. They are known for the best customer service record in the industry. It uses outsourcing, but they have motivation, something lacking from other providers. Their reps get free satellite TV in their homes once they have been on the job for three months and are invited to special DirecTV events where they have chances to meet and greet celebrities and NFL stars. They are also given the ability to handle complaints themselves rather than just listening, noting and transferring calls.</span>
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The price elasticity of demand is –1.25, and the share of the tax borne by consumers is 0.80. what is the price elasticity of su
Musya8 [376]

<span>Price elasticity of demand is -1.25 =  Ed</span>

Price elasticity of supply = Es

Share of tax by consumers = 0.80 = Es / (Ed + Es) = Es / Es + 1.25

0.8 Es + 1 = Es

1 / 0.2 = Es = 5

Therefore, the price elasticity of supply is 5

<span> </span>

3 0
4 years ago
Shamrock enters into an agreement with Traveler Inc. to lease a car on December 31, 2016. The following information relates to t
Tema [17]

Answer:

Explanation:

The Shamrock journal Entry book for 2016, 2017 and 2018 as well as the other steps required to solve this question can be found in the attached file. Please kindly go through it.

4 0
3 years ago
Suppose your boss tells the people you work with, "If any worker shows up at my house on Saturday and helps me clean my pool for
ozzi

Answer:

Unilateral contract

Explanation:

An unilateral contract is a contract that can only be enforced when the performing party performs the action that he agreed upon. It is only when this actions is completed, that the offering party is obliged to make a payment.

In this case, your boss has offered $75 if you clean the pool. This is an unilateral contract because your boss is only obliged to pay that money once you finished cleaning the pool. If you never clean the pool, you simply will not receive the $75.

6 0
3 years ago
The Fed buys​ $20,000 of government securities. The desired reserve ratio is 5 percent and the currency drain is zero. What will
JulsSmile [24]

Answer:

The answer is $400,000

Explanation:

Quantity theory of money states that the quantity of money is directly proportional total spending in an economy.

Change in quantity of money = new deposits (which can also be new security) ÷ reserve requirements

The new security is $20,000

reserve requirements is 5 percent

Change in quantity of money is:

$20,000 / 0.05

=$400,000

3 0
3 years ago
Siiri invests 10 % in real estate, 40 % in mutual funds, 25 % in government bonds, and 25 % in stocks. what do Siri’s investment
jeka57 [31]

Answer: Asset allocation

Explanation:

Asset allocation refers to the strategy of investing in different types of assets and investment vehicles so that the risks would be balanced by the rewards to be earned so that the investor will benefit.

Asset allocation is usually based on the investor's investment goals and their risk appetite. Those who are more risk tolerant will usually invest more in stocks so Siiri here is most likely risk averse but based on the percentage that went into stocks, they might be more risk neutral.

4 0
3 years ago
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