1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
horrorfan [7]
3 years ago
7

One industry with a reputation for less-than-stellar customer service is that of the nation's pay-tv providers. much of the terr

ible customer service is blamed on outsourcing. to cut costs, most pay-tv
Business
1 answer:
musickatia [10]3 years ago
5 0
<span>In order to cut costs, most of the pay TV providers have incorporated large call centers where they hire poorly trained and low paid employees to answer customer calls. These employees lack incentive and generally don't care much about customers. One exception to the rule is DirecTV. They are known for the best customer service record in the industry. It uses outsourcing, but they have motivation, something lacking from other providers. Their reps get free satellite TV in their homes once they have been on the job for three months and are invited to special DirecTV events where they have chances to meet and greet celebrities and NFL stars. They are also given the ability to handle complaints themselves rather than just listening, noting and transferring calls.</span>
You might be interested in
How often should a financial checkup be completed
ryzh [129]

Answer:

a financial checkup should be completed annually.

7 0
3 years ago
Compare and contrast modern workplace, social, and environmental ethical dilemmas in the hospitality industry.
V125BC [204]

In the recent years, investors and hoteliers have been increasingly made aware of how the environment and social life impacts hotel operations and developments. Factors that have contributed to this awareness include the desires of hotel owners and operators to reduce costs of operations, change required for sustainable development, increased regulations that pay attention to development and operations and the way attitudes of investors are changing towards the environment. Sustainability is still a difficult task to measure in the hospitality industry. Business environment faces many challenges because of its dynamic nature

4 0
3 years ago
During the listing presentation, it would be appropriate for broker Ted to present the statutory written statement regarding bro
riadik2000 [5.3K]

Answer: a. The listing agreement they will use

b) Ted's office policy regarding intermediary brokerage

c) Ted's office policy regarding commission splits with "other" brokers

Explanation:

Apart from the fact that the statutory written statement regarding the brokerage services will be presented, it is appropriate for Ted to discuss the following with the sellers.

• The listing agreement they will use

• Ted's office policy regarding intermediary brokerage

• Ted's office policy regarding commission splits with "other" brokers.

These are needed to ensure that both the sellers and the buyer understands each other's stand and the agreement that are in place to ensure a smooth transaction.

3 0
3 years ago
______can be computed based on hard data or expert judgment and relevant
Katen [24]
Workforce allocation
4 0
4 years ago
bought 2,000 shares of Print Company stock for $12,780. She sold the stock for $7 per share and paid a sales commission of $26.
Svetach [21]

Answer:

$1,194

Explanation:

The buying price of the shares was  $12,780

The selling price was $7 dollars for each.

The total amount realized is 2000 share  x $ 7

=$14,000

The commission paid is $26

Net amount obtained is $14,000 -$26

=$13,974

Profit will be $13,974 -$12,780

=$1,194

6 0
3 years ago
Other questions:
  • How could Groupon use the concept of customer relationship management (CRM) to establish, develop, and maintain customer sales?
    9·1 answer
  • El tapitio purchased restaurant furniture on september 1, 2018, for $45,000. residual value at the end of an estimated 10-year s
    9·1 answer
  • Develop an arithmetic example that illustrates how a nation could have an absolute disadvantage in the production of two goods a
    7·1 answer
  • Given no cash leakage and zero excess reserves held by banks, if reserves increase by $8 billion and the required reserve ratio
    10·1 answer
  • In a move to provide additional sales for U.S. car manufacturers, the White House announced the purchase of 17,600 new fuel-effi
    5·1 answer
  • Which resource can you use to view business or suppliers divided into different categories?
    12·1 answer
  • Bondholders tend to offset the effects of selfish strategies implemented by shareholders by: Multiple Choice increasing the inte
    13·1 answer
  • For an academic entrepreneur based in a university, licensing-out a technology to a commercial partner may be more appropriate t
    10·1 answer
  • because research is blank______, it is important to figure out beforehand exactly what problem needs to be solved.
    6·1 answer
  • A shipment that is transported using two or more modes during its journey is said to be?
    6·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!