Question

Today, almost every sales rep can immediately check the company's inventory andproduction schedule electronically. This allows sales reps to sell what is available and make promises to customers that they can keep. This technology has improved service delivery through:
A. access to a wide variety of services.
B. greater control by customers over service delivery.
C. increased zone of tolerance.
D.greater ability to obtain information.
E. saving customers time

Answer 1

Answer:

E) Savings customers time

Explanation:

The fact that sales representatives can verify if the product they want to sale is available before closing the deal is of great benefit to the customers. Customers will not have to go through the bad experience of being promised a product, and having it delivered because of lack of availability.

This will help increase customer loyalty and the firm's reputation in the market.