Answer:1. the right to be safe
2. the right to receive compensation
3. the right to choose freely
4. the right to be heard
5. the right to be informed
6. the right to education
7. The right to service
Explanation:
Right to Safety
- The consumer must be protected from good that may pose threats to their life , this means safe medicines, pharmaceuticals, automobiles and foodstuffs. This are vital product in one's life hence they need to go through test to ensure safety
Right to Information
- consumers should be made aware of the quality and quantity of the products , price and other necessary information concerning that product.
Right to Choose
- consumers need to have access to various similar products and make their choice freely
Right to be compensated
- A consumer can file their complaints if they are not happy and they need to be compensated in that regard.
Right to be Heard
- The consumer must be taken serious when they send their issue to court
Right to Consumer Education
- They need to know what their rights are as they purchase certain goods
Right to service
- A customer has the right to good service .
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Answer:
Help desk
Explanation:
Contacting the help desk as the first stop will help determine the severity of the case and with their finding, they can decide whether it call CSIRT or not.
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