1. past
2. had, past perfect
3. has, have, present perfect
4. future
5. present
6. will have, future perfect
and #6 at the bottom is had cleared
The answer is c. but is also possibly b.
The answer is A Evaluation
The description talks about Richard's work, it resembles a manager's evaluation -mostly during training processes in some jobs-
Incorrect answers:
B Experience
Experience cannot be used as the correct word because all the information is related to Richard's work if in any case, a person would use experience, the expression should be in my experience working with Richard...
C) Guess
A lot of precise and concise elements are enlisted in this description which does not leave any space for expectations
D) Trial
Trial can only be used in a legal context and we do not have any evidence that this is a legal situation.
This is true. The general theory regarding personality development is that some aspects of our personality remain constant, while others will change due to environment. This entails a mixture of "nurture and nature" with regard to personality.