I think it would be ‘problem and solution’ but i haven’t read the article because it isn’t linked. however ‘problem and solution’ does sound like it would fit best :)
Explain to the caller this will take you a little bit to get the answer they need and ask if they want to hold or receive a call back.
1.A community is important because being in a community sometimes make us feel like we belong.
2.Being part of a community makes “me” feel grateful because I love being a part of something.
3.A community can be seen as different ways but it’s usually a group of people of just people that are now nice and helpful.
4. It is a good time to call on your community when you need help or feel lonely or are in danger
Hope this helped
Ethos, Logos, and Pathos is the correct answer.
I hope this helped!