Question

When you select Insert and click on a shape the mouse pointer turns into a/an

Answer 1

The answer to this is C I-beam 

Answer 2

Depending on the situation, the shape of the pointer may be an arrow, an I-beam, a hand, or an hourglass (Figure 5)

⇒The arrow pointer is displayed when the pointer is on a command or other selectable item. Click the pointer on the command to select it. Hover, don’t click, over any Ribbon command or icon to display a pop-up description.

⇒The I-beam pointer is displayed within a document. Move the I-beam with the mouse and then click to move the insertion point to that location.

⇒The hand pointer appears when pointing to a hyperlink, like that found in a help window displayed by the Tell Me box. When you click a link a browser window opens.

⇒The hourglass pointer is displayed to indicate that Word is working on an action.

The answer is C. I-beam