Answer:
Option B
Explanation:
Customer satisfaction is a fixed factor in project management, it can't be changed, because customer satisfaction is the more reason why you are doing the project among other contractors. Every other things is liable to change, the scope can change, time can change ,even quality can change depending on the client but everything boils downs to the client satisfactions which will always remain the same, because the project has to be done to his satisfaction.
Answer:
B. Selections for literature classes would represent a broad collection of authors.
Explanation:
None of the other options would successfully implement exposure to other cultures in an appropriate and educational way. What makes a school multicultural is not merely including an aspect of a different culture into their lessons, but actually bringing the other culture as a whole into the classroom or immersing the classroom into that culture. Thus, the best option is to read a broad collection of authors where each would reflect their own worldview, culture, and even costumes sometimes regarding their specific country/culture.